Shipping Policy

Last updated: September 1, 2026

All orders are dispatched from mainland China. Free tracked standard shipping is included for all retail, wholesale and mixed orders. Express shipping is available for an additional US$10 per item. Customs clearance, GST, duties and carrier-related import fees are the buyer's responsibility.

ORDER PROCESSING
Orders normally require 2 business days for processing after payment is confirmed. Weekends and public holidays are not counted as business days. We may contact you if an item needs additional preparation time.

STANDARD DELIVERY
Free tracked standard shipping is included for all retail, wholesale and mixed orders. Estimated standard transit is 7-12 business days after dispatch. Delivery times are estimates and may vary by destination because of customs clearance, carrier delays, holidays, weather or other conditions outside our control.

EXPRESS SHIPPING
Express shipping is available for an additional US$10 per item. Contact us before ordering with the product link, quantity and destination postal code. We will confirm the estimated delivery time.

CUSTOMS, DUTIES AND IMPORT TAXES
The buyer is responsible for all destination-country charges, including customs clearance, import duties, GST or other import taxes, brokerage or disbursement fees, carrier handling fees and any other charges assessed by customs or the carrier. These costs are not included in the product price or free standard shipping and may be collected before or at delivery. Please check your destination country's import requirements before ordering.

TRACKING INFORMATION
Tracking information will be provided after your order is dispatched. Use the tracking number on our Track Order page to check the latest delivery status.

SHIPPING ADDRESS
Please make sure your shipping address, phone number and postal code are complete and correct before placing your order. ChoosyGoods is not responsible for delays or delivery issues caused by incorrect or incomplete address information.

DELAYS OR DELIVERY ISSUES
If your package is delayed, held by customs or there is another delivery issue, contact us and provide your order number and tracking number. We will review the issue and assist you.